CASE STUDY
Highly Customizable Private
Banking Onboarding Experience in
8 Weeks
Banking Onboarding Experience in
8 Weeks
Streamlined onboarding and compliance for a Swiss private bank with Atfinity’s no-code
platform, ensuring efficiency and regulatory adherence.
platform, ensuring efficiency and regulatory adherence.
Highly Customizable Private Banking Onboarding Experience in 8 Weeks
Streamlined onboarding and compliance for a Swiss private bank with Atfinity’s no-code platform, ensuring efficiency and regulatory adherence.
Onboarding time reduced from 7 days to 6 hours
Onboarding time reduced from 7 days to 6 hours
Enhanced flexibility with risk-based onboarding journeys
Enhanced flexibility with risk-based onboarding journeys
Deployed solution in 8 weeks
Deployed solution in 8 weeks
Our Client
Our client is a Swiss private bank, part of an innovative global banking group, catering to high net worth individuals (HNWI) and ultra high net worth individuals (UHNWI) from diverse domiciles and nationalities.
The bank needs to comply with both local Swiss requirements and global standards set by its headquarters.
THE CHALLENGE
Demanding and Time-Consuming
Onboarding Processes
Onboarding Processes
The bank faced complex and labor-intensive onboarding processes, including KYC
, KYB, and AML requirements, impacting customer experience and operational
efficiency.
, KYB, and AML requirements, impacting customer experience and operational
efficiency.
Demanding and
Time-Consuming
Onboarding Processes
Time-Consuming
Onboarding Processes
The bank faced complex and labor-intensive onboarding processes, including KYC, KYB, and AML requirements, impacting customer experience and operational efficiency.
High Complexity in Onboarding
The diverse clientele and stringent regulatory demands required a robust and adaptable solution to streamline KYC and KYB processes.
Global and Local Compliance
Balancing Swiss regulatory requirements with global standards imposed by the headquarters added to the complexity of the onboarding process.
Need for Efficiency
The bank needed to enhance customer experience, streamline procedures, and reduce costly data collection errors.
THE SOLUTION
Comprehensive and Adaptable
Onboarding Platform
Onboarding Platform
Atfinity implemented a highly adaptable private banking onboarding
solution in just eight weeks, tailored to meet the bank’s specific
needs.
solution in just eight weeks, tailored to meet the bank’s specific
needs.
Comprehensive and Adaptable Onboarding Platform
Atfinity implemented a highly adaptable private banking onboarding solution in just eight weeks, tailored to meet the bank’s specific needs.
Rapid and Secure Deployment
The solution was deployed within eight weeks, providing immediate improvements and meeting stringent security requirements by being implemented within the bank’s private server infrastructure.
Agility and Integrated Compliance
Atfinity’s no-code platform allowed the bank to continuously adjust the solution to evolving regulatory demands, harmonizing Swiss regulatory requirements with global standards.
Employee Empowerment and Customization
The bank's teams were trained to independently configure and customize Atfinity, enhancing flexibility and enabling them to perform necessary regulatory and documentation changes.
THE RESULTS
Efficient and Compliant Onboarding
Process in Just 8 Weeks
Process in Just 8 Weeks
The bank now benefits from a streamlined and digitized onboarding process,
significantly enhancing operational efficiency.
significantly enhancing operational efficiency.
Efficient and Compliant Onboarding Process in Just 8 Weeks
The bank now benefits from a streamlined and digitized onboarding process, significantly enhancing operational efficiency.
Reduced Onboarding Time
The average onboarding time decreased from over 7 days to less than 6 hours, drastically improving customer experience and operational efficiency.
Enhanced Flexibility, Reduced Errors
The redesigned processes, including risk-based onboarding journeys, provided enhanced flexibility and led to a notable reduction in data collection errors, streamlined contract generation, and expedited internal reviews.
Employee Empowerment
Bank employees are now empowered to independently establish and maintain processes, thanks to Atfinity's user-friendly nature, ensuring sustained operational efficiency and compliance.
Discover Seamless Onboarding
with Atfinity
with Atfinity
Contact us for a demo and see how Atfinity’s no-code platform can transform your private
banking onboarding and compliance processes, ensuring efficiency and regulatory
adherence.
Discover Seamless Onboarding with Atfinity
Contact us for a demo and see how Atfinity’s no-code platform can transform your private banking onboarding and compliance processes, ensuring efficiency and regulatory adherence.