Case study

Automating Client Onboarding and KYC for HBL Bank UK

Streamlined processes, reduced manual work, and enhanced compliance with Atfinity’s no-code solution.

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80% Faster Onboardings

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Enabled 100% Compliance

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Established a Scalable Growth-Framework

“As a small firm in the UK it is paramount for us to ensure we deploy systems with efficient processes and strong controls. These solutions must come with flexible parameters to ensure compliance and an ability to respond to evolving regulatory expectations. The Atfinity software solution meets that need at a price point that is tiered for our segment of the industry.”

Andreas Ponce de Leon

CEO of HBL Bank UK

Verified Review

Case study

Automating Client Onboarding and KYC for HBL Bank UK

Streamlined processes, reduced manual work, and enhanced compliance with Atfinity’s no-code solution.

Benefit icon

80% Faster Onboardings

Benefit icon

Enabled 100% Compliance

Benefit icon

Established a Scalable Growth-Framework

Case study

Automating Client Onboarding and KYC for HBL Bank UK

Streamlined processes, reduced manual work, and enhanced compliance with Atfinity’s no-code solution.

Benefit icon

80% Faster Onboardings

Benefit icon

Enabled 100% Compliance

Benefit icon

Established a Scalable Growth-Framework

About Our Client

HBL is a bank based in London (UK) and a subsidiary of a Pakistani bank. It offers a very wide range of services to both UK and non-UK clients. Known for its comprehensive service offerings, HBL needed a solution to manage the complexities of client onboarding, KYC, and KYB efficiently, aiming to reduce manual work and streamline compliance processes.

THe Challenge

Manual Processes Overburden Compliance Teams

HBL struggled with labor-intensive manual processes for onboarding, KYC, and KYB, leading to compliance challenges and inefficiencies.

High Manual Workload

HBL's compliance teams were overwhelmed with manual processes for onboarding and maintaining client information, causing delays and errors.

Compliance Struggles

The bank faced difficulties in meeting regulatory requirements efficiently, increasing the risk of non-compliance.

Need for Reliable Automation

HBL required a robust process automation tool to ensure predictable and error-free approval workflows.

the solution

Digitalizing Onboarding and Compliance Processes

Atfinity implemented a comprehensive digital solution to streamline HBL's onboarding and compliance workflows.

The Results

Achieving Efficiency and Compliance

HBL now meets high regulatory standards with streamlined processes, without expanding their team size.

Maintained Compliance

HBL's KYC/KYB/AML framework is mostly automated, making it easier to demonstrate compliance to auditors.

Automated Processes

The majority of onboarding and compliance tasks are now automated, significantly reducing manual workload.

Enhanced Efficiency

The streamlined processes have allowed HBL to operate more efficiently, fulfilling regulatory requirements with their current team size.

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See Atfinity's Client Onboarding in Action

Atfinity lets you launch digital onboarding journeys for clients in weeks, not months. Our platform adapts to your needs and integrates with your systems. Delight clients with a smooth, transparent onboarding experience that drives efficiency and growth.

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80% Faster Onboarding

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90% Straight-Through Processing

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60% Efficiency Gains

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100% Audit Ready

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4X - 6X Faster Setup

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For Banks & Financial Companies

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Create Custom Onboarding Journeys

Create personalized digital onboarding in minutes with our user-friendly no-code platform. Set up data collection, rules and checks with ease.

Create Custom Onboarding Journeys

Create personalized digital onboarding in minutes with our user-friendly no-code platform. Set up data collection, rules and checks with ease.