CASE STUDY
Neobank Spin-Off Achieves Rapid
Market Entry with Atfinity's End-to-
End Onboarding Solution
Market Entry with Atfinity's End-to-
End Onboarding Solution
End-to-end onboarding for a neobank spin-off, delivering efficiency and compliance in less
than 6 weeks.
than 6 weeks.
Neobank Spin-Off Achieves Rapid Market Entry with Atfinity's End-to-End Onboarding Solution
End-to-end onboarding for a neobank spin-off, delivering efficiency and compliance in less than 6 weeks.
Implemented in less than 6 weeks
Onboarding time reduced from 7 days to 6 hours
Fully automated onboarding process
Fully automated onboarding process
Enhanced customer experience for affluent clients
Enhanced customer experience for affluent clients
Our Client
Our client, a subsidiary of an innovative global bank based in Switzerland, aimed to expand into the affluent market by establishing a neobank covering over 10 markets.
They needed a cost-effective, seamless, and efficient end-to-end solution.
THE CHALLENGE
Expanding into Affluent Market
Quickly
Quickly
The neobank required a solution to rapidly capture the affluent market, ensuring a
seamless customer experience while adhering to tight budget constraints.
seamless customer experience while adhering to tight budget constraints.
Expanding into Affluent Market Quickly
The neobank required a solution to rapidly capture the affluent market, ensuring a seamless customer experience while adhering to tight budget constraints.
Quick Market Capture
The neobank needed a rapid entry into over 10 markets with an efficient onboarding process. This required a seamless solution to capture the affluent market quickly and effectively.
Seamless Customer Experience
Providing a smooth and personalized journey for affluent clients was essential. The neobank needed an onboarding process that offered a high-quality experience to attract and retain clients.
Cost-Effective Implementation
The solution had to be delivered within a tight budget without compromising on quality or compliance. The neobank required a cost-effective, end-to-end onboarding solution.
THE SOLUTION
Comprehensive End-to-End
Onboarding
Onboarding
Atfinity's no-code platform and neo-banking expertise enabled the
delivery of a seamless end-to-end onboarding solution in less than 6
weeks.
delivery of a seamless end-to-end onboarding solution in less than 6
weeks.
Comprehensive End-to-End Onboarding
Atfinity's no-code platform and neo-banking expertise enabled the delivery of a seamless end-to-end onboarding solution in less than 6 weeks.
Rapid Setup
The onboarding process was quickly set up by connecting their website to Atfinity’s process orchestration capabilities, enabling a fully automated workflow.
Automated Key Steps
The solution included applicable offering, background checks, digital identification and signing, and auto-creation of accounts, with Atfinity's case manager handling non-automated cases.
Personalized Journey
The onboarding catered to affluent clients seeking a personalized experience, and meta-data collection allowed continuous improvement of the user journey.
THE RESULTS
Efficient and Compliant Onboarding
Solution
Solution
The neobank now benefits from a compliant, global, and digital KYC onboarding
experience for affluent clients, enhancing conversion rates and reducing onboarding
time.
experience for affluent clients, enhancing conversion rates and reducing onboarding
time.
Efficient and Compliant Onboarding Solution
The neobank now benefits from a compliant, global, and digital KYC onboarding experience for affluent clients, enhancing conversion rates and reducing onboarding time.
Rapid Implementation
Configured a fully compliant, global digital KYC onboarding experience for affluent clients in just six weeks.
Increased Conversion Rates
Enabled bank employees to improve onboarding journeys without coding, increasing conversion rates and reducing dropouts.
Successful Market Capture
Leveraged Atfinity’s solution to establish a neobank catering to digitally savvy affluent clients, capturing the market swiftly.
Discover Seamless Onboarding
with Atfinity
with Atfinity
Contact us for a demo and see how Atfinity’s end-to-end onboarding solution can transform
your neobank’s customer experience, ensuring efficiency and compliance.
Discover Seamless Onboarding with Atfinity
Contact us for a demo and see how Atfinity’s end-to-end onboarding solution can transform your neobank’s customer experience, ensuring efficiency and compliance.