HBL Bank UK Case Study - Atfinity AI-Powered No-Code Process Automation Platform

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CASE STUDY

Automating Client Onboarding
and KYC for HBL Bank UK

Streamlined processes, reduced manual work, and enhanced compliance with
Atfinity’s no-code solution.

Automating Client Onboarding and KYC for HBL Bank UK

Streamlined processes, reduced manual work, and enhanced compliance with Atfinity’s no-code solution.

80% Faster Onboardings

Enabled 100% Compliance

Established a Scalable Growth-Framework

“As a small firm in the UK it is paramount for us to ensure we deploy systems with efficient processes and strong controls. These solutions must come with flexible parameters to ensure compliance and an ability to respond to evolving regulatory expectations. The Atfinity software solution meets that need at a price point that is tiered for our segment of the industry.”

Andreas Ponce de Leon
CEO of HBL Bank UK

About Our Client

HBL is a bank based in London (UK) and a subsidiary of a Pakistani bank. It offers a very wide range of services to both UK and non-UK clients.

Known for its comprehensive service offerings, HBL needed a solution to manage the complexities of client onboarding, KYC, and KYB efficiently, aiming to reduce manual work and streamline compliance processes.

THE CHALLENGE

Manual Processes Overburden
Compliance Teams

HBL struggled with labor-intensive manual processes for onboarding, KYC, and KYB,
leading to compliance challenges and inefficiencies.

High Manual Workload

HBL's compliance teams were overwhelmed with manual processes for onboarding and maintaining client information, causing delays and errors.

Compliance Struggles

The bank faced difficulties in meeting regulatory requirements efficiently, increasing the risk of non-compliance.

Need for Reliable Automation

HBL required a robust process automation tool to ensure predictable and error-free approval workflows.

THE SOLUTION

Digitalizing Onboarding and
Compliance Processes

Atfinity implemented a comprehensive digital solution to streamline HBL's
onboarding and compliance workflows.

Digitalizing Onboarding
and Compliance
Processes

Atfinity implemented a comprehensive digital solution to streamline HBL's onboarding and compliance workflows.

Automated Client Onboarding

Atfinity's solution automatically calculates necessary questions and procedures based on client needs, reducing manual intervention.

Streamlined Approval Flow

The internal approval process was fully digitalized, allowing compliance teams to review and manage documents efficiently, while management could approve relationships seamlessly.

Automated Background Checks

Automatic background checks with World-Check were integrated, ensuring thorough vetting of both individual and corporate clients.

THE RESULTS

Achieving Efficiency and Compliance

HBL now meets high regulatory standards with streamlined processes, without
expanding their team size.

Maintained Compliance

HBL's KYC/KYB/AML framework is mostly automated, making it easier to demonstrate compliance to auditors.

Automated Processes

The majority of onboarding and compliance tasks are now automated, significantly reducing manual workload.

Enhanced Efficiency

The streamlined processes have allowed HBL to operate more efficiently, fulfilling regulatory requirements with their current team size.

Discover How Atfinity Can Transform
Your Compliance

Get in touch for a demo and see how Atfinity’s digital solutions can streamline your
compliance and onboarding processes, ensuring efficiency and regulatory adherence.

Take Our Quiz

Discover How Atfinity Can Transform Your Compliance

Get in touch for a demo and see how Atfinity’s digital solutions can streamline your compliance and onboarding processes, ensuring efficiency and regulatory adherence.

Take Our Quiz

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