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Related Terms

Workflow Management
Robotic Process Automation (RPA)
API Integration
Business Rules Engine

DEFINITION

Process Orchestration

Process orchestration refers to the coordination and management of multiple tasks, activities, and workflows across people, systems, and data to streamline end-to-end business processes. It involves designing, executing, and monitoring complex processes that span different departments, applications, and services to drive operational efficiency and ensure processes are completed accurately and on time.

Synonyms

Business Process Management (BPM), Workflow Automation, Process Coordination

Acronyms

PO

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Synonyms

Business Process Management (BPM), Workflow Automation, Process Coordination

Acronyms

PO

Examples

The bank used process orchestration to automate the complex, multi-step client onboarding journey, coordinating data collection, document gathering, KYC checks, approvals, and core system updates across front-office, compliance, credit, and operations teams.

FAQ

Process orchestration is more sophisticated, involving the coordination of multiple inter-dependent workflows and integration with various systems, while workflow automation typically focuses on a single, linear process within one system.

Process orchestration drives efficiency, reduces manual effort and errors, ensures consistency, enables straight-through processing, and provides full visibility and auditability across end-to-end processes.

A process orchestration tool should support visual process modeling, business rules, system integration, process monitoring, exception handling, and scalability to effectively coordinate complex, enterprise-wide processes.

Related Terms

Workflow Management
Robotic Process Automation (RPA)
Business Rules Engine

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