Table of Content
INTERVIEWS
An Interview with Tijana Zivic, Chief Services Officer and Head of Engineering at Atfinity
Meet Tijana Zivic, Head of Engineering and Chief Services Officer at Atfinity. In this Q&A style interview, she shares her background and career journey, including why she chose Atfinity, her proudest accomplishment, and advice for women in engineering.
She also discusses her thoughts on the future of the financial industry and Atfinity’s role in contributing to its evolution. Get to know Tijana and learn from her insights in this inspiring interview.
What is your role at Atfinity?
Tijana: I am Tijana Zivic, Chief Services Officer and Head of Engineering at Atfinity. I have been with the company for five years and my role is to oversee our customer service operations and lead and manage the engineering team.
As Chief Services Officer, I am responsible for ensuring that our clients receive exceptional service and support throughout their relationship with Atfinity.
This includes ensuring that our clients get a high level of service and a good configuration of our software. As Head of Engineering, I am responsible for ensuring that our team delivers high-quality software products that meet the needs of our clients.
Why did you choose to work at Atfinity?
Tijana: I chose to work at Atfinity because it produces innovative products and has a strong engineering culture. As a startup, it offers a lot of room for career growth, which was important to me.
Additionally, I was drawn to the company’s mission to revolutionise the way that businesses interact with their customers through the use of a cutting-edge No-Code platform built around an AI-inspired rule engine.
What accomplishment are you most proud of so far?
Tijana: The accomplishment I am most proud of is building up a second engineering team in Niš, Serbia. This was a significant challenge that required me to develop new strategies for managing a remote team, as well as building a hiring pipeline for a culturally different country from Switzerland.
As a Serb living in Switzerland, I was able to translate both culturally and linguistically, but it still required making sure that the operations across Serbia and Switzerland worked smoothly. Through hard work and perseverance, we were able to build a strong engineering team in Niš that has contributed to the success of the company.
How do you see the future of the financial industry and how can Atfinity contribute?
Tijana: The current financial industry has only recently started embracing technology in a strong way. There are very interesting developments like blockchain and smart contracts.
With a rule engine that allows users to configure even very complex processes, Atfinity is at the forefront of helping companies in the financial industry digitise their offerings and profit from such developments. Our No-Code platform can help businesses quickly and easily create and manage complex workflows, enabling them to stay ahead of the curve in this rapidly evolving industry.
As a woman in a male-dominated industry, what advice do you have for other women who are interested in pursuing careers in engineering?
Tijana: I think that women can add a very interesting perspective to software engineering, and I would encourage them to pursue their interests in the field. For young engineers, I think it’s important to find a team that can teach them the basics of software engineering. If they find a great mentor, that is an amazing path to learn.
What do you do when you are not working?
Tijana: When I am not working, I enjoy baking cakes, swimming to relax, and exploring the culinary scene in Zurich, my chosen home town. I find that these activities help me to recharge and stay energised for the challenges of my job.
Overall, I find my job as Chief Services Officer and Head of Engineering at Atfinity very interesting, as it allows me to work with other engineers, customer service professionals, and leaders to create strategies that involve business, engineering, and people. It is a challenging and rewarding role that I am proud to have.
Book your demo today and see why leading financial institutions
worldwide trust Atfinity to drive their digital transformation.
Book your demo today and see why leading financial institutions worldwide trust Atfinity to drive their digital transformation.