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Related Terms

Periodic Review
Data Quality

DEFINITION

Client Remediation

Client remediation refers to the process of updating and correcting information, documentation and risk assessments for clients when deficiencies, gaps or inconsistencies are identified, often through KYC reviews or regulatory examinations.

Synonyms

KYC Refresh, Data Cleanup

Acronyms

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Synonyms

KYC Refresh, Data Cleanup

Acronyms

Examples

The bank’s annual KYC review identified missing beneficial ownership information for some corporate clients, triggering a remediation exercise to collect the required data.

FAQ

Remediation can be triggered by regulatory orders, internal audit findings, KYC refresh backlogs, or data quality issues.

Client portals, automated notifications, and API integrations with client data sources can accelerate outreach and refresh.

Challenges include contacting dormant clients, verifying data accuracy, handling unresponsive clients, and cleansing data in multiple systems.

Related Terms

Data Quality

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